Returns & Exchanges
At KTM Spare Parts, we want to ensure your motorcycle remains in peak condition, which is why we offer a 30-day return policy on all unused and unopened components. If a part doesn't fit your specific model or meet your expectations, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the spare parts in their original manufacturer packaging, ensuring all labels and protective seals remain intact to qualify for a full refund.
- 3.Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of the parts, we will process your refund or dispatch your exchange item within 3-5 business days.